SUMMARY OF ACTIVITIES OF CUSTOMER VIDEO RENTAL SYSTEM.
Customers apply for an Electronic video rental card. They fill out a form and provide a means of verifying their identity. They are issued an Electronic video rental card.
Customers rent videos by giving their Electronic card and the video cassettes. The clerk totals the amount of the rental, which is received from the customers. Customers are given a receipt with the due date on it. A record is created for each item rented.
Customers return video cassettes or video games. If the video is returned late, a note and the amount of the fee is made on the record.
The company has several special policies designed to provide a competitive edge in the video rental market. Once a month, the customer rental records are reviewed for customers who have rented more than the bonus level, currently set at Rs 500. Bonus customers are sent a letter thanking them for their business as well as issuing them several free rental coupons (depending on the amount of rental for the month)
Once a year, the customer records are examined for customers who have rented more than a yearly bonus level (currently at Rs1000). A letter, free rental coupons, and a certificate for a free video (if the customer has rented over two times the bonus level) are sent to the customer.
The customer video card system is a system whereby the customer should have an electronic video card to be able to rent videos. This card contains several important information about the customer: ID number, Name, Telephone Number, card expiry date. The user and the electronic card are the inputs taken from the external environment.
Besides, the sub components are the sensor, actuator, computation, communication, coordination and user interface. All Emergent property is known only when all the component of the system is assembled. So, the emergent property of this video rental system is renting the video.
Relationship between the components such as date of rent and date of return.
Integration of component is if the date of rent exceeds date of return then a fine is charged. The system consists both of functional properties and no-functional properties. Functional property which is physical or tangible, example; renewing the video rental date.
Non-functional property is the reliability, performance, safety and security of the library system.
Reliability:
The system must be reliable in order to enable the proper function of all parts of the system. It will not allow intruder to enter the system using the electronic card, as it verifies if the member exists or already expired.
Performance:
Performance must be at its maximum else system will be accessible to its users if it is too slow.
Safety and Security:
The system must also ensure safety and security for those using it.
The Electronic video card consists of a security code which only the user knows. In case of lost of the code, the system automatically blocked the access of the member who possesses this card.
Source of input from the environment:
The user/ customer (who will determine the existence of the system).
THE COMPONENTS
1. SENSOR COMPONENTS:
This component collects information from the system’s environment. The sensor components of the Video Rental System are the electronic card, where the barcode is used to detect the user and allow access.
2. ACTUATOR COMPONENTS:
Through this component there are changes in the system environment. Customers can search for video cassettes of their choice.
3. COMPUTATION COMPONENTS:
Calculations are performed to result in various outputs. For example if the rental date exceeds the return date, then a fine is calculated.
Example: Suppose the return date is 25/11/2007 and the customer exceeds it by five days that is the 30th. Then a fine of Rs25 per exceeded day will be charged, therefore Rs25 * by 5 days = Rs 125.
4. Communication Components:
This component allows other system component to communicate with each other.Moreover; this is more exposed to management dept.
After scanning the Electronic card the customer access control will generate a message: “Thanks to be our Customer” or “Try Again Please”.
5. Coordination Components:
Other components are linked with the coordination. When a customer has selected his video cassette, all information about his/ her ID, Name, Address, Title of Video Cassette, Date of Expiry are automatically stored in the video system database.